Phoenix Service Software 2010.08.004.41526

This Phoenix Service Software installation package includes following SW
components:
- Phoenix Service Software 2010.8.4.41526
- DK2 Dongle Driver v 7.14.0.25
- Nokia Connectivity Cable USB Driver v 7.1.23.0
- Flash Update Package 09.050.025
- FLS-x Dongle Driver v 2.09.28

Changes/improvements made from previous version 2009.34.14.40684:
New products added:
- RM-601, RM-656, RM-657, RM-659, RM-559, RM-610, RM-618, RM-639,
RM-632, RM-633, RM-634
Products removed:
- RM-623

New features:
- Nokia Connectivity Cable USB Driver Version 7.1.23.0
- Flash Update Package 09.050.025
- Menu item WLAN Auto tune added for E72 product
- New RF Losses.ini v 47 for auto tune
- Product Code Change û window is now scalable, SW version information
for variants can now be seen if window is made larger.
Error corrections & changes:
- Support for FPS-8 and FPS-11 Flash Prommers removed
- Bluetooth Flasher û menu removed
- Flash Memory test removed
- Changes to WLAN UI to support new WLAN component versions
- Auto tuning components updated to new version
- Label printing changes to improve handling of older data package
configurations. If product has older data package configuration, the user is
advised to enable this option from the label printing UI
- Improvements to Data Package Download. When computer has active
internet connection, product code specific SW files are downloaded from
Firmware Repository. Please note that the path for downloading files
must also be configures to ôOptions / Product Locationö - UI. If paths
are not the same, downloaded SW files are not found.
- Registration error for manual TX power level tuning component corrected.
- Minor menu Changes for RM-598 and RM-604
Known errors & limitations:
- Software downgrade with Tucson system is only possible for BB 5.0
products supporting the Data Package 2 concept.
- Flashing with Flashing with FLS-5, SS-46 and product specific adapter is
not supported anymore
- If you install old DCT-4 data packages, Flash Update Package File
installation path may be wrong. This is caused by very old DCT-4 data
packages which contain Flash Update Package and overwrite current
information during installation. If you ********** problems when up******
FPS-x prommers, please check that Phoenix ôPrommer maintenanceö is
looking for the files from the correct location which is ôC:Program
FilesCommon FilesNokiaTssFlashö. If not, Phoenix will show error
ôUpdate via ini û file failedö. In this case, select ôUpdateö from that Phoenix
ôPrommer maintenanceö û UI, browse to correct directory and select
ôfpsxupd.iniö for all other prommers except the FPS-8.
- Multi Flash has limited capabilities, launch Multiflash UI first and then
connect phones one by one, do not attempt to service more than 5
phones at the time
- Some phone models request SIM Lock data to be written in wrong format.
You should use special DLL as a workaround for this product software
related problem. Please see Common SB SB-102 ôTucson Add-On
Components for SIM Lock versionö
- While performing restore or variant change operations with Tucson
system firmware update as a separate activity may increase stability.
- Refurbishment flashing and product code change for RX-51 product
requires SX-4 card to be available
- FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21
prommer with new HW version is needed to correct this, and it is
estimated to be available during 2nd half of 2010
- Please refer to product specific documents and instructions
concerning the limitations of the RX-51 product

[CONFIDENTIAL 1 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
MULTI-PROTOCOL PHOENIX SERVICE SOFTWARE
V 2010_12_8_42304
1. CHANGE HISTORY
2. INTRODUCTION
New version of Phoenix service software is available. This multi-protocol service software supports Nokia
CDMA, GSM, TDMA, and WCDMA products.
Please note:
· This is the first Phoenix Service Software version which uses new connection manager
FUSE. Please see “known errors and limitations” for troubleshooting and “appendix 1” for
instructions concerning use.
· This version should be used together with the latest Tucson Add-On Installation Package
v.2010_10_9_41709. Please see ASB_MPP_062.pdf for details.
Service SW installation packages and Technical Bulletins are available from NOL.
Main component versions in the release:
· DK2 Driver Version 07.14.0.25
· Nokia Connectivity Cable USB Driver Version 7.1.27.0
· Flash Update Package 09.050.025
· FLS-x Drivers Version 2.09.28
3. MAIN CHANGES & ERROR CORRECTIONS FROM PREVIOUS VERSION 2010. 8.4.41526
New Products added
· RM-650, RM-627, RM-648, RM-682
New features
· Nokia Connectivity Cable USB Driver Version 7.1.27.0
· New Connection manager FUSE replaces old connection manager
Error Corrections & changes
· WCDMA EVM testing issues with Willtek testers corrected, but SW update to Willtek tester is also
required.SW must be updated to latest available version Please see
http://www.willtek.com/english/nokia for more details
· Ambient Light Sensor Calibration version corrected to version 1_3_0_40303
· New Label Printing DLL to correct font and IMEI length problems
· SW package download capabilities for FiRe / online use enhanced
· MCF Upload correction
· Improvements to decrease finalization delay in flashing related events
· RF Final Test improvements for RM-586
· Minor menu Changes
Version 1 28.4.2010 Initial version
CONFIDENTIAL 2 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
4. KNOWN ERRORS & LIMITATIONS
· Software downgrade with Tucson system is only possible for BB 5.0 products supporting the Data
Package 2 concept.
· Flashing with setup FLS-5, SS-46 and product specific adapter is not supported anymore
· If you install old DCT-4 data packages, Flash Update Package File installation path may be wrong.
This is caused by very old DCT-4 data packages which contain Flash Update Package and
overwrite current information during installation. If you ********** problems when up****** FPS-x
prommers, please check that Phoenix “Prommer maintenance” is looking for the files from the
correct location which is “C:\Program Files\Common Files\Nokia\Tss\Flash”. If not, Phoenix will
show error “Update via ini – file failed”. In this case, select “Update” from that Phoenix “Prommer
maintenance” – UI, browse to correct directory and select “fpsxupd.ini” for all other prommers
except the FPS-8.
· Some phone models request SIM Lock data to be written in wrong format. You should use special
DLL as a workaround for this product software related problem. Please see ASB_MPP_048.pdf
“Tucson Add-On Components for SIM Lock versions”
· Refurbishment flashing and product code change for RX-51 product requires SX-4 card to be
available
· FPS-21 flashing for RX-51 works only with TCPIP connection. FPS-21 prommer with new HW
version is needed to correct this, and it is estimated to be available during 2:nd half of 2010
· Please refer to product specific documents and instructions concerning the limitations of the RX-51
product
· RX-51 flashing does not work when CU-4 is used
· When new version 2010_12_8_42304 with FUSE connection manager is installed on top of
older Phoenix versions, there may be an additional delay of several minutes when you start
Phoenix for the first time. Please wait patiently; Phoenix will start after configuration is
finished.
· Note concerning the installation and use with Administrator and User rights
- If you install Phoenix, start Phoenix and configure connections from FUSE connection
manager as Administrator, you may not be able to start Phoenix after you log off and try to
use Phoenix with User Rights afterwards
· If you ********** the above mentioned problem:
- Log on as Administrator
- Deleted Fuse folder and its contents from: C:\Documents and Settings\All
Users\Application Data\Nokia\
- After this Fuse’s connection list will be empty and it can be used directly with guest/admin
rights.
- This has to be done only once.
· After you close Phoenix, it may not restart. To rectify this:
- Use Windows Task Manager to manually shut down phoenix.exe and FuseService.exe
processes, or optionally restart your PC
CONFIDENTIAL 3 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
5. INSTALLATION
If you have Phoenix External 2007.4.6.170 or older you must uninstall it before installing this release.
1. Download Phoenix_Service_Software_2010_12_8_42304.exe application file to your computer
(e.g. C:\TEMP).
2. Close all other programs.
3. Run Phoenix_Service_Software_2010_12_8_42304.exe and follow instructions on the screen to
install Phoenix Service Software
4. Connect a dongle (PK-1, PKD-1, FLS-4S, FLS-5) when message appears on the screen
5. If you are prompted to update any existing driver or file versions, select “yes”.
6. Depending on the operating system, the PC may require rebooting.
7. Allow Windows to register the Phoenix components.
8. Install Tucson Add-On Installation Package v.2010_10_9_41709
9. Open Phoenix, use FUSE to configure connections depending on the tools you use
10. Update your prommer with the latest software included in this installation package.
11. Install and use the latest available product specific data packages or flash bundles
Supported operating systems and user rights
· Windows XP Service Pack 1 or higher
· When installing Phoenix into Win XP you must have local admin rights.
· When using in Win XP, user must have power user rights.
For HW & Tool requirements please refer to Service Repair Processes TB-209
For information on product specific data packages, tools and instructions please refer to service manuals
and technical bulletins.
If you are installing this version of Phoenix on a new Imaged PC, and you are using an FLS-4S or FLS-5
during the install, then install the FLS-X drivers first.
6. NOTES
This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit
(OpenSSL: The Open Source toolkit for SSL/TLS).
Copyright (c) 1998-2005 The OpenSSL Project. All rights reserved.
Copyright (c) 1995-1998 Eric Young ([email protected]). All rights reserved.
OpenSSL license text can be found from OpenSSL: Source, License.
CONFIDENTIAL 4 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
7. APPENDIX 1: QUICK USER QUIDE FOR “NOKIA FUSE” CONNECTION MANAGER
· Start Phoenix and connect the tools you use ( Flash Prommer, CU-4, POS Flash Device etc)
· To add, delete or configure connections start FUSE by selecting “Settings”
· When you use pure USB connection from PC to Phone, FUSE will detect the connection
automatically after Windows has detected the product and performed needed installations.
There is no need to configure pure USB connections with FUSE separately
· Fuse UI will open.
· When you start FUSE for the first time, the list is empty. Select “Add…” to add new connection
· Select the connection method based on the tools and media you use, then select “Next”
· NFPD TCP: FPS-10 or FPS-21 type Flash Prommers using TCPIP/LAN connection to PC
· NFPD USB: FPS-10 or FPS-21 type Flash Prommers using USB connection to PC
CONFIDENTIAL 5 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
· USB FBUS: FLS-5 / POS Flash Device for Phones using FBUS cable and / or adapter between
FLS-5 and phone and PC
· To scan a Flash Prommer (NFPD) shown in the example above or other type of tool, select “Start”
· Devices found over specified media are shown
· Scanning may take a long time especially you use TCPIP connection and have several devices
available
· To select the device you want, click on the serial number / MAC Address
· For Flash Prommers the Serial Number / MAC Address can be found from the type label of the
device
· Select “OK” to continue
CONFIDENTIAL 6 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
· You can edit the Connection Name to make it easier to identify
· You can change the Product Active Media if needed. FBUS works for most models, but for
example RX-51 / N900 product requires USB to be used. Please check product specific
instructions for details
· When you use CU-4, select “Pair with service adapter”. This will enable connection between
CU-4 and prommer, so that the connection will remain even if you disconnect CU-4.
· Select “Next” to continue
· When you are satisfied, select “Finish”
CONFIDENTIAL 7 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
· You can now see the connection, and close the FUSE UI from upper right hand corner “X”
· If you have several connections, all can be seen on the list.
· You can edit or remove any of the shown connections as you wish by starting FUSE
· The connections can be seen on the dropdown list
· You can change between the connections by selecting them.
· When you connect a product, and it is recognized you can see the type designator after the
connection name
· If product is connected, and type designator is not shown, please check that cables and adapters
are properly connected. Check connections configuration from FUSE UI by selecting “Settings”
CONFIDENTIAL 8 (8)
Service SW Applications
Technical Bulletin TB-063
Date 28.4.2010
x Level 1 x Level 2 x Level 3 Version 1
Copyright © Nokia Corporation 2009
· When phone is connected, Product Type and small Icon are shown
· To be able to use Phoenix Service Software, you need to scan the product from “File – Scan
Product “– menu, with “CTRL+R” keyboard shortcut
· When product is properly connected, you can see the type designator and SW version at the
bottom of the screen like with earlier Phoenix versions until now.